Terms and Conditions for Coherta.

General provisions

When ordering software, subscriptions or services from Coherta ApS, the customer accepts these terms and conditions. Acceptance takes place digitally when creating an account, purchasing a subscription or by using the platform.

The customer undertakes to stay informed of the applicable terms on an ongoing basis. Changes are notified via email or in the platform and take effect upon continued use.

Copyright and intellectual property rights

All content and functionality in Coherta, including software, design, texts, structure, user interface and data models, belong to Coherta ApS and are protected by copyright and other intellectual property legislation.

The customer may only access and use data via the connection methods specified by Coherta or approved integrations. Automated methods such as robots, crawlers, scripts and data mining must not be used.

Mention of the partners

Public use of Coherta’s name, logo or collaboration mentions may be made freely. We would just like to be informed when it happens.

The supplier’s service

Coherta provides a data platform and CRM extension that consolidates company data, lead information, market data, LinkedIn data, website data and sales insights in one system.

The platform can be integrated directly with external CRM systems if this is included in the customer’s subscription. Support, setup, training and consultancy assistance are not included in the subscription.

Coherta may limit or regulate API usage and data volumes in the event of disproportionately high traffic or suspected misuse.

Identity and correct information

When creating an account and throughout the collaboration, the customer must provide correct information about the company, number of users, contact details and CVR number. Changes must be communicated to Coherta without delay.

Price, payment and termination

All prices are stated excluding VAT. Subscriptions are generally invoiced in advance for 1 month, unless otherwise selected by the customer.

Add-ons or modules are invoiced pro rata for the remainder of the current period and thereafter as part of the main subscription.

Coherta may adjust prices monthly in accordance with the net price index or due to changes in exchange rates, duties or procurement costs with 3 months’ notice. In the event of price changes, the customer may terminate the subscription before the change takes effect. Failure to terminate is deemed acceptance.

The subscription runs on an ongoing basis with automatic renewal unless the customer terminates it no later than before the start of the new subscription period.

Paid periods are refunded pro rata. The customer has access to the platform until the end of the paid period. Coherta may terminate the collaboration with current month + 3 months’ notice.

Data collection and confidentiality

Coherta collects anonymised usage data to improve the platform, including statistics and performance optimisation.

With integrations to third parties, only technical relationships and identifiers are stored, not personal data from the third-party system. Coherta does not share the customer’s data with third parties without consent.

Non-compete clause

Upon registration, the customer confirms that the company does not operate or participate in the development of competing services, for example data or lead platforms of a similar nature.

Any breach is considered a material breach and may result in immediate termination and claims for damages.

Breach, payment and operations

In the event of non-payment by the due date, Coherta may charge a reminder fee of DKK 100 per reminder, default interest in accordance with the Danish Interest Act, as well as recovery and debt collection costs.

In the event of continued non-payment, access to the platform may be suspended with a minimum of 7 days’ notice.

Coherta is updated continuously. In connection with major updates, temporary operational interruptions may occur, typically outside normal working hours.

Planned downtime is notified with a minimum of 7 days’ notice. The platform is provided as is, without guarantee of uninterrupted operation or complete freedom from errors and viruses.

Limitation of liability

Coherta cannot be held liable for direct or indirect loss arising from the use of the platform, including lost profit, time, data or goodwill, errors in third-party data, interruptions caused by force majeure, hacker attacks or system failures.

Any liability for damages may at most amount to the customer’s paid subscription fee for the current period.

The customer’s obligations

The customer must make local backups as needed, ensure correct use of the API and data, and comply with applicable legislation and data providers’ terms.

Data retrieved from Coherta must not be shared or used for anyone other than the CVR number subscribed to by the customer without a written agreement. Coherta data must not be used for the development or operation of competing systems.

Disputes

Any dispute between the customer and Coherta is subject to Danish law and is decided by the Glostrup Court as the agreed jurisdiction.